Privacy Policy
Last updated: 4 November 2026
MeritFound respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains how MeritFound collects, uses, stores and protects personal information when you visit our website, submit an enquiry or communicate with us about our independent research and due-diligence services.
Information We Collect
When you contact MeritFound through our website enquiry form, we may collect the following information:
• Your name
• Your email address
• Your organisation or business name
• Details of your research enquiry, project or request
We may also collect information you voluntarily provide when communicating with us by email or discussing a potential research project.
We use this information to understand your enquiry, respond to your questions and discuss whether MeritFound's services are suitable for your needs.
How We Use Your Information
MeritFound uses the personal information you provide to:
• Respond to your enquiries and requests
• Communicate with you about potential or ongoing research projects
• Prepare proposals, quotations and service information
• Deliver agreed research and due-diligence services
• Maintain business records and meet applicable legal obligations
• Improve our website, services and client experience
We do not sell your personal information or use it for unrelated marketing purposes without your consent.
How We Share Your Information
MeritFound does not sell or rent your personal information.
We may share personal information with trusted third-party service providers who assist us in operating our website, managing communications, storing business records or delivering our services. These providers may only use the information for the purposes for which it was shared.
We may also disclose personal information where required or authorised by Australian law.
Where practical, we take reasonable steps to ensure that third parties handle personal information securely and appropriately.
Data Storage and Security
MeritFound takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure. Personal information may be stored using secure third-party systems and service providers that support our business operations. We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required by applicable law.
Accessing and Correcting Your Information
You may request access to the personal information MeritFound holds about you or ask us to correct information that is inaccurate, incomplete or out of date. To make a request, please contact us using the contact details provided at the end of this Privacy Policy. We will respond to reasonable requests within a reasonable timeframe and in accordance with applicable Australian privacy laws.
Privacy Complaints
If you have a concern or complaint about how MeritFound has handled your personal information, please contact us using the details provided at the end of this Privacy Policy. We will review your complaint and make reasonable efforts to resolve it promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC), which handles complaints about privacy matters under Australian law.
Changes to This Privacy Policy
MeritFound may update this Privacy Policy from time to time to reflect changes to our services, business practices or legal obligations. Any updates will be published on this page with a revised "Last updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy, how MeritFound handles your personal information, or wish to request access to or correction of your information, please contact us using the details below.
MeritFound — Jason O'Grady, Founder
Email: jason@getmeritfound.com
Phone: 0485 974 855
Website: getmeritfound.com
Location: Victoria, Australia
ABN: 92 851 445 703